Introduction
- How to treat your UX career like a product
- Ethical design and respectful user research
- The dangers and opportunities of AI in UX research
- What the heck is growth research?
- Games research and playtesting
- How to define a successful research strategy
Latest Episodes
#183 - The Best Ways to Use AI in UX Research with Laura Klein of NN/g
Erin and Ben chat with Laura Klein, Principal Experience Specialist at Nielsen Norman Group, about the practical realities of AI in user research. Laura teaches a clas...
#182 - The Future of Research (In a Moment of Change)
Ben sits down with Basel Fakhoury, CEO and Co-founder of User Interviews, and Baran Erkel, Chief Strategy Officer at UserTesting, for a conversation about the research...
#181 - Why We Need Design Now More Than Ever with Karl Randay of 383
Ben Wiedmaier sits with Karl Randay, Experience Director at 383, to explore how designers can stay relevant in an increasingly automated world. Karl shares insights fr...
#180 - What to Fix in '26 with Maria Rosala of NN/g & John Whalen of Brilliant Experience
Ben is joined by Maria Rosala from Nielsen Norman Group and John Whalen from Brilliant Experience to wrap up 2025 and make some predictions for 2026. Maria and John sh...
#179 - The Future of Research Operations with Kate Towsey LIVE
Erin May sits down with Kate Towsey, founder of Cha Cha Club and author of Research That Scales, for Research Ops Appreciation Week. Kate shares insights from producin...