John-Henry Forster
Bio
Former SVP of Product at User Interviews and long-time co-host (now at Skedda)Appears in 142 Episodes
#81 - Establishing Sustainable Research Practices with Gregg Bernstein of Condé Nast
How do you build a long lasting research practice? Aim for a healthy one. Gregg Bernstein you how. This week on the podcast, Gregg talked to us about how to contribute...
#80 - UX Research and Arab Cultures – with Norah Abokhodair of Microsoft
Doing research with users from different cultures is (very, very) important. It can also be complicated. In this episode, we are joined by Norah Abokhodair, Senior Pro...
#79 - Participatory Research – with Alexis McNutt Unis of Better
What is participatory research? And how do you include it in your UXR practice? Alexis McNutt Unis, Lead UX Researcher, Homeowner Experience at Better is here to expla...
#78 - Accessible UXR: Recruiting and Researching Participants with Disabilities – with Samuel Proulx of Fable
We learned so much in this week’s episode of Awkward Silences. Samuel Proulx, Accessibility Evangelist at Fable, joined us to talk to us about accessibility and why it...
#77 - Breaking Into User Research – with Eniola Abioye
Eniola Abioye—user research career coach—joined us for a special live episode of Awkward Silences. She answered audience questions and shared some of her best tips for...
#76 - UXRs Need to Care About the Business, Too – with Zack Naylor of Aurelius
This week we’re joined by Zack Naylor, CEO and co-founder of UX research tool Aurelius. We spoke about what researchers need to know about their company, why tying res...
#75 - Debunking UX Research Myths with Zach Schendel of DoorDash
As a seasoned researcher who has led teams at Unilever, Netflix, and DoorDash, Zach Schendel has come up against every type of skeptical stakeholder you can imagine.H...
#74 - Building a Product Vision with Rajesh Nerlikar of Prodify
Rajesh Nerlikar works with companies to help them build great products. As the CEO of Prodify, he and his team advise startups on how to build impactful, vision-led pr...
#73 - Getting Stakeholder Buy-In at a Large Organization with Meg Pullis Roebling of BNY Mellon
Meg Pullis Roebling, Head of CX Research, Data & Analytics Solutions at BNY Mellon, talks us through her approach to building relationships with stakeholders, finding ...
#72 - How to Ask Great UX Research Questions with Amy Chess of Amazon
Your research question is where it all begins. It’s what drives your research forward, informs when you’re ready to wrap up your project, and it’s what gets everyone i...
#71 - Running a Blended Research Team with Dave Chen of Flipp
Insights can come from a lot of different places. Support tickets, sales calls, market research studies, and of course, dedicated user research are all a part of an or...
#70 - Radical Listening and Practical Empathy with Babz J.R. Hall
Researchers talk a lot about the importance of empathy. But what the heck does ‘empathy’ actually mean? What does empathy really look like in practice? Babz Jewell—an ...
#69 - Thinking Styles and "Average" Users with Indi Young
Indi Young has been researching people (not users), coaching, writing, and teaching about inclusive product strategy for over 25 years. Earlier this week, she joined E...
#68 - Actionable Generative Research with Lucy Denton of Dovetail
Shortly after Lucy Denton joined Dovetail as Product Design Lead, she was tasked with running a large-scale opportunity research project—and then making sense of all t...
#67 - Growing a UX Research Startup with Basel Fakhoury of User Interviews and Benjamin Humphrey of Dovetail
In this special episode, two UXR CEOs geek out about their work, the challenges of building tools for user researchers, and the future of UX research tools.This week w...
#66 - Agile Research Ops with Joey Encarnacion of Slack
How do you measure success in a still-evolving field? Joey Encarnacion has been working in research ops since 2017. He joined Erin and JH on the pod to talk about Slac...
#65 - The Best of Awkward Silences (So Far)
To celebrate our launch on Product Hunt, we're taking some time to reflect on what Awkward Silences is all about. Guests featured in this episode, in order:Jon Macdona...
#64 - Civic Tech with Cyd Harrell
Whether you’re paying a parking ticket or getting a divorce, chances are high that you’ll go through some (if not all) of that process online. Chances are also good th...