#193 - Can synthetic research replace real users? That's the wrong question.

Producer's Note: After eight incredible years of conversations, insights, and yes, a few awkward silences, we're bringing the Awkward Silences podcast to a close. We'r...

#180 - What to Fix in '26 with Maria Rosala of NN/g & John Whalen of Brilliant Experience

Ben is joined by Maria Rosala from Nielsen Norman Group and John Whalen from Brilliant Experience to wrap up 2025 and make some predictions for 2026. Maria and John sh...