Bio

Paul is a SR. Manager of UX Research at ServiceNow. Paul is also the founder of Paul Derby Coaching, LLC, where he provides 1:1 coaching to UX researchers who want to establish their personal style of leadership. Before starting his own coaching business, Paul worked as a Manager of User Experience Research at the Chan Zuckerberg Initiative for five and a half years. Paul holds a Ph.D. in Experimental Psychology with a focus on Human Factors from Texas Tech University.