#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google
If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Research is Boring and No One Reads It, we knew we had to chat with her.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
Creators and Guests
Guest
Caitria O’Neill
Caitria is aixed-methods research, creative facilitation, and the occasional musical PSA. She helps people measure and define their products from the user's perspective. She is Staff UX Researcher at Google (ex-Airbnb, ex-Facebook).