
Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going?
In this five-part audio documentary, we’re exploring the past, present, and future of ResearchOps—and it’s exciting, fascinating, and, at times, pretty mindblowing stuff! Each episode features the voices of Cha Cha Club members, senior research leaders, and the smart minds behind User Interviews—the only solution you need to recruit high-quality participants for any kind of research.
In this third episode, we’re diving deep into what taking a platform approach to ResearchOps means and why research platforms are a pivotal part of the future of ResearchOps.
In this third episode, we’re diving deep into what taking a platform approach to ResearchOps means and why research platforms are a pivotal part of the future of ResearchOps.
To scale up; tune in.
Creators and Guests

Guest
Kate Towsey
Kate Towsey is a ResearchOps thought leader and advisor and founder of the Cha Cha Club—a members' club for ResearchOps professionals. Previously Research Operations Manager at Atlassian. You may know her as the person who started the ResearchOps Slack community in March of 2018.