#10 - Give Us Your Feedback and Reviews (Retro #1) - with Erin & JH

In this special edition episode, we're talking about what we think about the podcast so far and where we hope to go. We want your feedback to help us decide what to do...

#9 - Running Amazing Remote UX Research Sessions with Sonya Badigian

Erin and JH talk to Sonya Badigian. As a researcher at a fully-remote company, Sonya is a big fan of remote research. She walks us through how remote research can be a...

#8 - Continuously Delivering and Discovering with James Aylward of Pluralsight

Pluralsight is built on continuous discovery and continuous delivery, which means they are constantly building and shipping code, while constantly digging in to how cu...

#7 - Making User Testing Fast, Fun, and Accessible with Laura Powell

Try to think of each user as a new friend, and you want to learn about them. Don’t get nervous — relax! It’s just nice to create the sense that you’re having a convers...

#6 - Building Products That Don't Cause Emotional Trauma with Laura Klein

Algorithms don’t always handle “edge cases” well, and the people who design them can have too broad a definition of edge case—stillbirths, miscarriages, and other life...

#5 - Collaboration Between UXR and Stakeholders with Holly Hester-Reilly

If there’s anyone who can link stakeholders to the awesome power of user research, it’s Holly Hester-Reilly. Holly is a champion of research that is connected to every...

#4 - Conversational Research with Maggie Crowley of Drift

This week on the pod, Erin and JH talk to Maggie Crowley, Director of Product Management at Drift, about research as a product manager at a rapidly growing startup. Th...

#3 - Quant and Qual Flow with Cat Anderson

Some people think you have to choose between qual and quant research when you start your study. Not Cat Anderson. At AP Intego, she works with a fairly small and scrap...

#2 - When Research Doesn't Go As Planned with Jaclyn Perrone

What do you do when your user research session doesn’t go according to plan? It happens all the time, in a lot of ways, for a lot of reasons. Fortunately we have Jacly...

#1 - Why are we here? with your co-hosts, JH and Erin

Listen as JH and Erin wrestle with the biggest question there is: why are we here anyway? We'll dive into what we think the podcast should (and should not) be and pave...

#0 - Trailer

What's this Awkward Silences podcast all about anyway? As a place to start, it's about embracing the awkward beauty of talking to people to learn and build better stuf...