January 16, 2019 30:20 E5

#5 - Collaboration Between UXR and Stakeholders with Holly Hester-Reilly

If there’s anyone who can link stakeholders to the awesome power of user research, it’s Holly Hester-Reilly.

Holly is a champion of research that is connected to every member of organizations; research that reaches across teams and unites companies towards a common product goal.

Highlights

[3:55] How research falls away from growing companies

[7:12] Creating change even if you’re not at the top of the pyramid

[9:15] Giving stakeholders options to help them make decisions

[11:33] Creating snapshots of your sessions

[13:30] Avoiding bias in your research presentations

[17:23] Who to invite to your kickoff workshop

[19:07] Are there certain roles or org structures that inspire better research environments?

[24:25] Why stakeholders may not be using your research the way you expect them to

About Our Guest

Holly Hester-Reilly is a die-hard New Yorker and user advocate. She worked in the NYC startup scene for ten years before starting H2R Product Science, which helps companies of all shapes and sizes embrace user insights.

Creators and Guests

Host

Erin May

Senior VP of Marketing & Growth at User Interviews

Host

John-Henry Forster

Former SVP of Product at User Interviews and long-time co-host (now at Skedda)

Guest

Holly Hester-Reilly

Holly Hester-Reilly is the Founder and CEO of H2R Product Science, as well as a Product Discovery Coach and Consultant for the company. She also serves as an Adjunct Professor at New York University, a Member of the Board of Advisors at Octane11, and a Product Advisor at Ergatta. Needless to say, Holly is an undisputed expert in her field, and we’re lucky to have her on the show!