#32 - 7 Reasons Not To Do User Research with Michele Ronsen
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#32 - 7 Reasons Not To Do User Research with Michele Ronsen

Erin and JH chat with Michele Ronsen, founder of Curiosity Tank and General Assembly instructor. Michele talks to a lot of different people about user research, and she's found there are some situations where user research is (😱) not the best move forward. In fact, there are 7. Michele walked us through each one, and what teams should do instead. 

About our guest
Michele Ronsen is a UX and design researcher, founder of Curiosity Tank (formerly Ronsen Consulting) and an instructor at General Assembly. She loves digging deep into research, being people’s research buddy, and introducing teams to the power of research. 

Creators and Guests

Erin May
Host
Erin May
Senior VP of Marketing & Growth at User Interviews
John-Henry Forster
Host
John-Henry Forster
Former SVP of Product at User Interviews and long-time co-host (now at Skedda)
Michele Ronsen
Guest
Michele Ronsen
Michele Ronsen is the founder of Curiosity Tank, a consulting and education firm specializing in human-centered research, design development, and hands-on learning programs. Her clients include Slack, Zillow, Facebook, Microsoft, and others. Michele is also an Instructor, Content Creator, and Workshop Facilitator at General Assembly. Previously, she worked at Wells Fargo as the Vice President and Creative Director and the Senior Vice President and Creative Director and held two positions at the Bank of America.